About Us

Our customers are at the heart of everything we do, but we also want to make sure our employees are happy, healthy and have opportunities to grow.

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Our Values

To be an organisation that cares about our customers and communities and is determined to make a difference. We’ll be bold and open-minded in our pursuit of solutions to help people transform their lives.

Our History

We are a registered social landlord with charitable status and originally concentrated on housing management. Since 1990 we have increased our development activity and now provide both rented properties and homes to buy within parts of the South East.

Until 1990, we predominantly worked in the Southend-on-Sea Borough Council area. During the 1990’s we expanded both in size and geographically, working in all 14 local authorities in Essex, plus the London Boroughs of Havering, Redbridge, Barking and Dagenham and also in the Suffolk Coastal region. 

We are one of the largest Essex based Housing Associations. This expansion has been achieved through the continued support of local authorities and the Homes and Communities Agency in providing Social Housing Grants for both rented and Shared Ownership projects.

In 1993, we merged with a small local special needs housing association, bringing with it 71 bed spaces for people with severe learning difficulties. Since then we have promoted and expanded its Supported Housing and Care services in Essex and the growth continues in this area of housing need.

We are committed to ensuring that this expansion is managed effectively, is properly resourced and gives the best possible standards of service to our customers.

Bold

We’re focused on the issues that matter most to the community we serve and we take a bold approach to solving hard-to-fix issues.

Open-minded

We’re open to difference, to challenge, and to new ideas. We encourage diversity, curiosity and inclusive communication.

Caring

We’re passionate about what we do and continually strive to listen, learn and improve together.

Determined

We’re aware of the impact we have on our environment, our customers and wider community and we’re determined to do the right thing. We’ll balance the sustainability of the organisation with the needs of the community and broader society.

Corporate Strategy

This is where you can find information about our Corporate Strategy, which sets out our ambitions and shapes all of our activities.

Whilst this strategy covers our specific commitments for the next few years, it has been designed to support customers throughout a lifetime in our homes.

Corporate Strategy